IT Support & Maintenance
- Computer maintenance plans / IT support
- Enterprise remote support and system optimisation
- Business backup and disaster recovery
- Data and equipment destruction
All-round IT support,
so your business keeps running smoothly
Network Star Technology delivers one-stop IT support, computer relocation, WiFi 7 wireless networks and structured cabling for Hong Kong enterprises. 20+ years of expertise — one call solves every IT challenge.
20yrsOf IT experience
1000+Enterprises served
50IT professionals
IT Services
One-stop enterprise IT solutions
From technical support and IT relocation to wireless networking and cabling, Network Star delivers professional solutions so your team can focus on core business.
Computer & Data Centre Relocation
- Computer, server and rack relocation
- Data centre relocation services
- Cross-border IT equipment logistics
- Office equipment relocation and transit insurance
WiFi 7 Network Engineering
- Office WiFi and WiFi 7 engineering
- School and hotel WiFi projects
- Social-welfare and NGO WiFi
- Clubhouse and public-area WiFi
Network Design & Cabling
- Office network engineering
- Fibre optic network and cabling
- Structured cabling and wiring works
- Fluke network testing
About Network Star
Technology as our foundation,
Technology as our foundation,
creating value for clients
Network Star Technology Limited is an experienced IT solutions provider specialising in enterprise IT support and equipment relocation. For over 20 years, we have helped organisations improve system efficiency and stability through carefully planned support and migration services.
20+ yearsIT service experience
1000+enterprise clients supported
50IT professionals
2 officesHong Kong · Shenzhen
Why choose Network Star
A trusted IT partner for businesses
One call handles it all
Your dedicated account manager coordinates the right support and solution for your business.
20+ years of experience
We have supported over 1,000 businesses across complex IT projects and data centre relocations.
50 IT professionals
Our certified team covers systems, networks, servers and specialist equipment relocation.
Business clients only
We focus on businesses, institutions and non-profit organisations that depend on stable IT operations.
“Because of price, we let go of some customers — but our professional service won over even more.”
This is our business philosophy →
Case Studies
Proven track record
Professional, reliable network support for major eventsKeeping every event running smoothly
Klook Travel — Successful IT Support for Large Event Network
Klook Travel Technology Limited is a leading travel and experiences booking platform in Asia. During a major international football event, Klook needed stable network and wireless equipment for smooth on-site operations.
Network Star responded quickly with network and wireless equipment support, assisted with on-site cabling and installation, and provided technical support throughout the event.
The project demonstrates our capability in large-event network solutions and on-site technical support.
IT Support Tips
Practical IT support advice for businesses
Computer maintenance, virus protection, internet outages and cyber incidents all need fast, structured handling. These guides help businesses understand the first steps before professional IT support arrives.
How can businesses prevent viruses and ransomware?
Business computers should not rely on antivirus alone. A safer setup combines system updates, endpoint protection, access control, email filtering and regular backup to reduce malware and ransomware risk.
- Keep Windows, macOS and business software updated
- Maintain local and off-site backups for critical data
- Restrict unapproved software installation
What should we do when office internet is down?
If multiple users lose connection at the same time, the issue may involve broadband, router, firewall, switches or WiFi access points. Identify the affected area first so engineers can diagnose faster.
- Check whether all users, one floor or one device is affected
- Review broadband, router, switch and WiFi AP status
- Record error messages before changing settings
What if we suspect a hacker or security breach?
Unusual logins, encrypted files, slow systems or unexpected pop-ups may indicate a security incident. Isolate affected devices, keep logs and let an IT team review accounts, network access and backups.
- Do not delete evidence or reinstall immediately
- Disconnect affected devices from the network
- Check backup status, email accounts and admin access
Ready to elevate your IT environment?
Whether it is technical support, a server-room move or a network build-out, our account managers are ready to advise.