IT Outsourcing & Managed Services
Enterprise-grade IT support — without a full in-house team.
Your outsourced IT department
For businesses without an IT department — or needing extra hands — our IT outsourcing service is your dependable technology backbone. From daily support and system management to strategic IT planning, one call handles it all.
We work on a predictable monthly model with transparent costs, so you can focus on your core business.
Outsource IT — save money, stay professional
Companies can save significantly by outsourcing IT system maintenance and management. Our technicians act as your IT department, covering network traffic monitoring, backup, maintenance and repair.
We also provide design, consulting and implementation for network integration, access control, database management, system administration and bespoke software — delivering complete solutions.
Staff training that lifts productivity
Staff are a company's most valuable asset. Driving office automation and improving computer skills and efficiency depends on their effort and cooperation. We tailor training courses to help your business raise efficiency across the board.
Service highlights
- One-stop IT support hotline
- System & network management
- IT asset & procurement management
- IT strategy & consulting
- Vendor coordination
- Regular reporting & reviews
Other IT services you may be interested in
IT outsourcing — frequently asked questions
What does IT outsourcing include?
Network Star's IT outsourcing covers day-to-day technical support, server and network monitoring, backup management, system and account administration, IT security, hardware procurement and IT consulting. You get a full IT department function without hiring in-house staff.
How much does IT outsourcing cost and how is it priced?
Pricing depends on the number of computers, servers/NAS and the support model (remote only, or remote plus on-site), typically starting from around HK$800 per month. We assess your environment first and quote a fixed monthly fee so your budget stays predictable.
How is IT outsourcing different from hiring a full-time IT employee?
A full-time IT hire usually costs over HK$20,000 a month with benefits, and takes leave or resigns. Outsourcing gives you a whole team across networking, servers and security for a fixed monthly fee, with no single point of failure — generally more cost-effective for SMEs.
Which companies is IT outsourcing suitable for?
Hong Kong SMEs with roughly 5 to 100 staff, no dedicated IT team or a single IT person, that rely on computers and servers to operate — for example trading, accounting, law firms, clinics, retail and logistics companies.
What should I check before signing a contract?
Confirm the scope of service, response times for remote and phone support, the number of on-site visits, whether backup monitoring is included, and the contract term. Network Star provides unlimited remote and phone support, monthly on-site inspections, service reports and an emergency server loan service.
What makes Network Star's IT outsourcing different?
We have operated since 2003 and served more than 1,000 Hong Kong businesses, with a local bilingual team, unlimited remote and phone support, monthly scheduled on-site checks, written service reports and emergency server loans. Call (852) 3590-9770 to enquire.
Ready to get started?
Tell us your requirements and our account manager will give you professional advice.